自动索赔? 不用担心.
我们是来帮你的.

"I’m really looking forward to filing my auto claim," said nobody, ever, 事故发生后. You’ve got better things to do. So we made the process fast and easy – even when you go digital. 让我们的 app or 登录你的账户 to check the status of your claim, 上传文件, 设立直接存款, communicate with your 索赔 team, 得到通知, 和更多的. Wherever you are and 只要你愿意. It’s just another way 国营农场® helps you get back on the road, and on with your life.

五步,零坑

1

告诉我们发生了什么

文件 在线, 我们的程序,或致电 800 -科幻索赔 (800-732-5246) 任何时候,白天或晚上.
2

我们会查清楚的

Your claim isn’t like anyone else’s. So we’ll review it, let you know what’s happening and what happens next.

3

获得估算

使用一个 选择服务 shop, or any shop you like. 匆匆忙忙的? 使用我们的移动应用程序 虚拟的估计量.

4

我们会付款的

We’ll pay the shop, direct-deposit money into your account, or send you a check – whatever works.

5

Buckle up, the road is calling!

Our process is easy, but don’t let that keep you from celebrating. After all, you chose 国营农场, right?

需要考虑的事情

Filing a claim puts your policy to work. It’s kind of the reason why you have insurance in the first place, right?

Policy benefits may include:

  • Payment for vehicle repairs
  • 租赁范围
  • 支付医疗费用
  • Liability coverage if you are at fault for the accident

还有问题吗?? 和你的朋友好好谈谈 州立农场代理.


你可以存档你的汽车 & motorcycle claim by phone if you like, but 网上申请 或与 我们的程序 是快速和容易的:

  • 控制自己 – check the status of your claim, upload photos and other documents, 设立直接存款, communicate with your 索赔 team, get electronic notifications, 和更多的.
  • 找一家维修店 – The choice of repair shop is yours, but keep in mind our 选择服务 shops provide a guaranteed completion date and limited lifetime warranty.
  • 选择租赁 – If you have rental coverage on your policy, you may be able to choose a replacement vehicle to use while yours is in the shop.
  • Complete a virtual estimate -又快又容易.
  • 放轻松 – our 手机应用程序 lets you access claim information and complete tasks wherever you are, 只要你愿意.

Try to have this information handy when you file:

  • 事件发生的日期和时间
  • 涉及的车辆
  • Description of the incident
  • 损害描述
  • 事故地点

它可能. Factors that may be considered in determining premium rate increases:

  • Who was at fault for the accident
  • 事故发生频率
  • 驾驶记录
  • Amount of damage to other property

One way to help lower your rates is through our Drive Safe and Save® program.


We’ll help cover the costs of a rental car while yours is in the shop if you have rental coverage on your policy. Here’s a quick way to find out:

  • Check your 国营农场 insurance card.
  • 寻找“覆盖范围”.
  • If there’s an “R” in the line of characters, it means you’ve got rental car coverage.

It depends on the circumstances, but we’ve tried to make the process as easy as possible. You can even file and check your claim 在线, which is a fast way to get its status.

同时, 电子邮件和短信提醒 能让你知道吗, so you’ll be able to keep tabs on your claim, and find out if you have any tasks to complete.


是的! 让我们的 手机应用程序 or 登录你的账户 你可以:

  • 处理你的索偿 – check the status of your claim, upload photos and other documents, 设立直接存款, communicate with your 索赔 team, get electronic notifications, 和更多的.
  • 找一家维修店 – The choice of repair shop is yours, but keep in mind our 选择服务 shops provide a guaranteed completion date and limited lifetime warranty.
  • 选择租赁 – If you have rental coverage on your policy, you may be able to choose a replacement vehicle to use while yours is in the shop.
  • Complete a virtual estimate -又快又容易.
  • 放轻松 – our 手机应用程序 lets you access claim information and complete tasks wherever you are, 只要你愿意.

The deductible is the amount you have to pay out of pocket. You can find your deductible on your 国营农场 insurance card, by 登录您的帐户,在我们的 手机应用程序. 你也可以问你的 州立农场代理.


没有两种说法是相同的, so we can’t tell you how long you can expect to wait for payment without knowing the details

What we can say is that we’ll work to resolve your claim as soon as possible, subject to the terms and conditions of your policy.

24-hr. emergency roadside assistance

我们提供:

  • 锁匠服务
  • 天然气或石油输送
  • 启动
  • 轮胎改变
  • 更多的
得到援助

Frequently asked questions


Try to have this information handy when you file:

  • 事件发生的日期和时间
  • 涉及的车辆
  • Description of the incident
  • 损害描述
  • 事故地点

You may need to complete and submit a Personal Injury Protection (PIP) and/or Medical Payments Coverage (MPC) form(s). Your 国营农场 claim associate can help.


与 虚拟评估 you can quickly and easily capture images of your vehicle’s damage with a mobile phone. 利用国有农场 手机应用程序 to upload photos and other documents.


If you want your repair shop to fix your vehicle’s damage, that’s fine. 但如果你的店不是 选择服务 shop, you could be missing out on some great perks, including:

  • Guaranteed completion dates
  • Written, limited-lifetime warrantees that are honored nationally
  • Direct payment to the shop by 国营农场 when repairs are completed

Note: This contains only a general description of available coverages and is not a statement of contract. All coverages are subject to all policy provisions and applicable endorsements. For further information, see your 州立农场代理.